Shipping & Returns

Shipping

You may expect your order to be shipped within 2-4 businessdays. Your order is send through PostNL Postal Service (or FedEx for the large Original Paintings). If for some reason I do not reach this time of dispatchment (e.g. if products are not in stock), I will of course inform you as soon as possible.

Estimated Deliverytime

Delivery in the Netherlands in general, will be delivered the next working day (or if there is a short delay, within 2 workingdays).
Delivery in Belgium Standard Letter Mail in general, will take place within 2-3 workingdays. Parcelpost with Original Artwork & Fine Artprints larger than A4 size within 1-2 workingdays.
Delivery Indication for the EU: Standard Letter Mail in general, 2-7 workingdays. For the exact deliverytime and status of parcelpost with Original Artwork & Fine Artprints larger than A4 size please check your personal trackingnumber that's provided once they're send.
Delivery Indication for the rest of the world: Standard Letter Mail in general, 4-10 workingdays. For the exact deliverytime and status of parcelpost with Original Artwork & Fine Artprints larger than A4 size please check your personal trackingnumber that's provided once they're send.

Please keep in mind that there are still heavy delays in postal services worldwide and orders to Canada, US and Australia could take longer, sometimes even with 4-6 weeks delay. (This delay does not apply to Originals larger than 50x70cm because these are shipped via FedEx).

Unfortunately I cannot guarantee the time of delivery.

Shippingcosts

Shipping costs will be added to the total cost of the order, depending on item and delivery location.

The Netherlands
Cards under 16 pieces (Standard Letter Mail) ā‚¬1.25
Artprints/Cards above 16 pieces (Standard Letter Mail) ā‚¬ 2.50
Free shipping in the Netherlands above ā‚¬33

EU
Cards (Standard Letter Mail) ā‚¬ 2.50
A4 Artprints (Standard Letter Mail) ā‚¬6.00
Large Artprints (Shipping with Tracking) ā‚¬7.00
Limited Edition Prints (Shipping with Tracking) ā‚¬9.00
Paintings up to 40x90cm (Shipping with Tracking) ā‚¬9.00

The rest of the world
Cards (Standard Letter Mail) ā‚¬2.50
A4 Artprints (Standard Letter Mail) ā‚¬6.00
Large Artprints (Shipping with Tracking) ā‚¬7.00
Limited Edition Prints (Shipping with Tracking) ā‚¬22.00
Paintings up to 40x90cm (Shipping with Tracking) ā‚¬22.00

All products are wrapped with the greatest love and care so that your order arrives in good condition!

Returns

It may happen that you want to return an order. Perhaps because the product is not what you expected or maybe there is another reason why you would not want the order after all. Whatever the reason is, you have the right to cancel your order up to 14 days after purchase without giving any reason.

This right to return is not valid for Commissioned Paintings.

  • To return your purchase, please contact me at hello@tamarapatrick.com.
  • After cancellation, you have another 14 days to return your product. The costs for returning from your home to the webshop are for your own account. For the exact rates, consult your local postal service.
  • Send the product back to me with all supplied accessories and - if reasonably possible - in the original condition and packaging.
  • I will then refund the full order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
  • If the product is damaged or the packaging is damaged more than is necessary to try the product, I can pass on this depreciation of the product to you. So treat the product with care, and make sure that it is properly packaged on return.

Exchange product?

Do you want to exchange your product? No problem at all. You can contact me for the exchange at hello@tamarapatrick.com. You do bear the costs for returning the product yourself.

I have submitted the wrong delivery address!

Accidentally passed the wrong delivery address? Please contact me as soon as possible via hello@tamarapatrick.com. I will then try to change the order for you.